Terms & Conditions
Last updated: 5/24/2026
1. Service Disclaimer
TravelAssist operates as an independent travel support and assistance service. We provide guidance, rebooking support and information regarding airline policies. We do not issue tickets directly nor are we a travel agency or airline.
2. Third-Party Travel Assistance Disclosure
Our agents may help facilitate communication and bookings using third-party providers, global distribution systems, and airline call centers. Final pricing, fees and policies are determined by the underlying airline or supplier.
3. No Airline Affiliation
We are not affiliated with, endorsed by, or sponsored by any airline. All airline names, logos and trademarks remain the property of their respective owners and are used only to identify services available through those carriers.
4. Limitation of Liability
To the fullest extent permitted by law, TravelAssist is not liable for any indirect, incidental, consequential or punitive damages arising out of or related to your use of our services, including but not limited to flight delays, cancellations, denied boarding or schedule changes by airlines.
5. User Responsibilities
You agree to provide accurate information when contacting our hotline, comply with airline policies, and review all booking details before confirming any change. You are responsible for any fees, fare differences and applicable taxes.
6. Changes to Terms
We may update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.